BSB40120 Certificate IV in Business


Category: SKU: BSB40120


CRICOS Code: 106878J
Course Code: BSB40120



This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.



A proficiency in English equivalent to IELTS 5.5 (or its equivalent) is required for all applicants.



Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Accounts Clerk
  • Customer Service Advisor
  • Clerk
  • E-business Practitioner
  • Legal Receptionist
  • Medical Receptionist
  • Office Administration Assistant
  • Student Services Officer
  • Word Processing Operator



Applicants must be over the age of 18 at the time of commencement.



After achieving the BSB40120 Certificate IV in Business, candidates may undertake the a range of Diploma level qualifications from the BSB training package.






Total number of units = 12

6 core units  plus

6 elective units,  of which:

  • 2 elective units must be selected from Group A
  • for the remaining 4 elective units:
    • up to 4 units may be selected from Groups A – J
    • if not listed, up to 2 units may be selected from a Certificate III, Certificate IV or Diploma from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.



This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:

  • For specialisation in Leadership , 4 elective units must be selected from Group B
  • For specialisation in Business Administration , 4 elective units must be selected from Group C
  • For specialisation in Business Operations , 4 elective units must be selected from Group D
  • For specialisation in Sustainability , 4 elective units must be selected from Group E
  • For specialisation in Big Data , 4 elective units must be selected from Group F
  • For specialisation in Cyber Security , 4 elective units must be selected from Group G
  • For specialisation in Financial Administration , 4 elective units must be selected from Group H
  • For specialisation in Records and Information Management , 4 elective units must be selected from Group I
  • For specialisation in Procurement , 4 elective units must be selected from Group J.



  • CORE
    • BSBCRT411     Apply critical thinking to work practices
    • BSBTEC404      Use digital technologies to collaborate in a work environment
    • BSBTWK401    Build and maintain business relationships
    • BSBWHS411    Implement and monitor WHS policies, procedures and programs
    • BSBWRT411    Write complex documents
    • BSBXCM401    Apply communication strategies in the workplace
    • BSBPEF402      Develop personal work priorities
    • BSBPEF502      Develop and use emotional intelligence
    • BSBLDR411     Demonstrate leadership in the workplace
    • BSBOPS402     Coordinate business operational plans
    • BSBSUS511     Develop workplace policies and procedures for sustainability
    • BSBXCS402      Promote workplace cyber security awareness and best practices



This program will be scheduled to be delivered over 16 weeks of full time study (16 weeks with holiday periods) – 26 hours of scheduled classes per week for 14 weeks.



This will be achieved by scheduling classes for 3 days per week over 16 weeks.

The other days of the week can be used for private study time and extra tuition, if required.



Monthly intake commencing the first Monday of every month.



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