BSB30120 Certificate III in Business

Description

CRICOS Code: 106877K
Course Code: BSB30120
 

DESCRIPTION

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

 

ENGLISH LANGUAGE ENTRY REQUIREMENTS

A proficiency in English equivalent to IELTS 5.0 (or its equivalent) is required for all applicants.

 

CAREER PATHWAY
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• customer service adviser
• data entry operator
• general clerk
• payroll officer
• typist
• word processing operator.

 

ENTRY REQUIREMENTS

There are no entry requirements to this program. All applicants must be 18 year or over.

 

COURSE FEES

$4,000

 

PATHWAY AND ARTICULATION

After achieving the BSB30120 Certificate III in Business, candidates may undertake the BSB40120 Certificate IV in Business, or a range of other Certificate IV level qualifications.

 

PACKAGING RULES

Total number of units = 13

6 core units  plus

7 elective units,  of which:

• 2 elective units must be selected from Group A
• 1 elective unit must be selected from Group B
• for the remaining 4 elective units:
  • up to 4 units may be selected from Groups A – G
  • if not listed, up to 3 units may be selected from a Certificate II, Certificate III or Certificate IV from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

 

SPECIALISATIONS

This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:

• For specialisation in Customer Engagement , 4 elective units must be selected from Group D
• For specialisation in Business Administration , 4 elective units must be selected from Group E
• For specialisation in Medical Administration , 4 elective units must be selected from Group F
• For specialisation in Records and Information Management , 4 elective units must be selected from Group G.

 

COURSE DELIVERY AS DELIVERED BY IIA

• CORE
  • BSBCRT311     Apply critical thinking skills in a team environment
  • BSBPEF201      Support personal wellbeing in the workplace
  • BSBSUS211     Participate in sustainable work practices
  • BSBTWK301    Use inclusive work practices
  • BSBWHS311    Assist with maintaining workplace safety
  • BSBXCM301    Engage in workplace communication
• ELECTIVES
  • BSBOPS305     Process customer complaints
  • SIRXCEG002    Assist with customer difficulties
  • BSBOPS304     Deliver and monitor a service to customers
  • SIRXCEG005    Maintain business to business relationships
  • BSBESB401      Research and develop business plans
  • BSBWRT311    Write simple documents
  • BSBTEC301      Design and produce business documents.

 

DURATION

This program will be scheduled to be delivered over 16 weeks of full time study (16 weeks with holiday periods) – 26 hours of scheduled classes per week for 14 weeks.

 

SCHEDULE

This will be achieved by scheduling classes for a 2 days per week over 38 weeks. The other days of the week can be used for private study time and extra tuition, if required. As a 46 week program it is there are 8 weeks of holiday periods in the term/semester

 

COURSE COMMENCEMENT

Monthly intake commencing the first Monday of every month.